Franchise Mediation and Dispute Resolution Services

With more than 30 years of franchise experience, Arthur has a proven track record of helping franchisees, franchisors and investors resolve franchise and other business disputes through mediation. His approach is facilitative, respectful and grounded in years of experience that have taught him that litigating or arbitrating a dispute – win, lose or draw – is rarely a satisfactory experience for anyone, clients and lawyers included.

Arthur has trained with both JAMS and the American Arbitration Association to serve as a mediator, and is a member of the International Mediation Institute.   Since 2012, he’s taught alternative dispute resolution, negotiation and professional responsibility at the Boston University School of Law, and has lectured internationally on negotiation at Chuo University Law School, Tokyo, Japan. Each year since 2017, Arthur has participated at the International Bar Association/Vienna Dispute Resolution Center Mediation Competition, serving as a team coach and assessor. Previously, Arthur taught the business aspects of franchising in the Babson College MBA program and was a franchisee himself.

During Arthur’s career as a practicing lawyer, Chambers USA recognized him as among the top tier of U.S. franchise lawyers for many years. According to Chambers, clients described him as “the go-to guy,” a “very good litigator,” “gets things done very efficiently” and “very knowledgeable,” with “… client service [that] is great.” These qualities carry over to Arthur’s mediation practice.

Based in Boston, Arthur is available throughout the U.S. and internationally for mediation assignments. Please review his resume from the American Arbitration Association where he is on both its mediation and arbitrator rosters.   He is also on the mediation and arbitration roster at the CPR International Institute for Conflict Prevention and Resolution, ADRCenter of Connecticut and is a featured mediator at Mediate.com. Arthur’s rates are competitive and he usually does not charge for travel time unless actually working on your matter.  Please call him at 508 878 8656 to continue the conversation about how he can help you.

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